VLS Director – Job Description



The VLS provides social support to isolated and housebound individuals (living in the Borough of Ealing). Volunteers are recruited to visit people in their own homes on a regular basis. A volunteer may also help a client to go to the park, attend medical appointments, go to the shops etc however the overriding aim is to reduce the severe loneliness that many housebound and isolated clients experience on a daily basis.  The VLS has been awarded the approved provider standard by the Mentoring and Befriending Foundation which lasts to April 2016.  The VLS receives a small amount public funding, however the majority of funds are raised from private trusts and foundations.


To be responsible for the day to day management of the VLS, ensuring that the organisation’s resources are managed effectively and that it continues to provide a responsive and appropriate service to users and volunteers.  


To manage the VLS with a view to the achievement of the scheme’s Objectives, including such objectives as may be required by any current funder.

To develop and implement a funding strategy for the Scheme, writing fundraising applications and liaising with funders.

To produce an annual cost and revenue budget for the Scheme and manage the VLS accordingly to meet this budget.

To identify training needs of volunteers; to develop and oversee short training courses for all new volunteers to the Scheme.

To work with staff to develop a support programme for volunteers, organising training and social events where appropriate.

To recruit, induct and support staff for the Scheme, providing ongoing management through regular supervision.

To supervise any volunteers involved in the administration of the Scheme.

To raise the profile of the scheme, having regard in particular to encourage referrals are made and the recruitment of volunteers

To liaise with statutory agencies and other voluntary organisations and groups to ensure that the scheme is correctly targeted, is meeting identified needs and complements other provision.

To service the Management Committee, and assist them to develop the necessary systems and structures for an independent voluntary organisation.

To maintain an overview of the VLS and its activities, including its financial viability and ensuring that the Management Committee is kept regularly and fully informed.

To work with staff to produce a work programme for the scheme, setting appropriate targets and performance indicators

To oversee the monitoring and evaluation of the work, producing regular reports for funders and others as required.

To carry out such other tasks and duties within your area of responsibility as may be assigned to you by your line manager.


The Scheme Manager will report to and be managed by the Management Committee, through the Chair of the Committee.

The post holder will be expected to participate in regular supervision sessions with the Chair.  

An individually tailored induction plan will be arranged and on-going training needs will be identified through supervision.

Director – Person Specification

Essential Requirements

  • Experience of the voluntary sector and demonstrable commitment to the value of voluntary activity.
  • Demonstrable commitment to Equal Opportunities

  • Experience of working with vulnerable clients including older people and/or people with disabilities.
  • Preparation and effective management of budgets
  • Effective and proven fundraising skills
  • Excellent communication skills – both verbal and written
  • Good interpersonal skills – with an ability to relate to a wide range of people including statutory officers.
  • Management, supervision and development of staff
  • Project planning, management and delivering to agreed targets.
  • Experience in monitoring and evaluation
  • Excellent IT skills including ability to update website, create and maintain Access databases and strong Word and Excel skills
  • Ability to work under pressure


  • Experience of identifying and meeting training needs, including some experience of delivering training
  • Interviewing skills
  • Use of a car
  • Recruitment, supervision and motivation of volunteers

Working hours and Remuneration

The Director will be based at the VLS office, in Hanwell, but will need to work on their own initiative on a day to day basis.   The role is offered on permanent contract and there will be a probationary period of 6 months.

The working hours for the Director are 2.5 days per week (17.5 hours).  The hours will be worked on regular days in agreement with the Chair (please note that this will not include Fridays as the office is currently closed on this day).  

The holiday entitlement is 25 days (pro rata) plus .5 day for each statutory bank holiday during a calendar year.  The salary offered is £28k – £30k (pro rata) according to experience and a 3% pension contribution is offered on top of this salary.